Frequently Asked Questions
With so many options there are bound to be questions. Here are the ones we get most, about our food and about Fresh Brothers Rewards.
About Fresh Brothers
What makes Fresh Brothers different?
We make our dough fresh every day, use 100% mozzarella and sauce from hand-picked tomatoes, and skip the fillers, preservatives and artificial ingredients. It is old-school pizza with a fresher, California take.
Is Fresh Brothers nut-free?
Yes. We are proud to be a nut-free kitchen.
Do you have gluten-free options?
Yes. Our gluten-free crust is made from rice, potato and seasonings, available on medium pizzas with any signature flavor, plus gluten-free-friendly salads. It is prepared in a shared kitchen, so we cannot guarantee it is free from cross-contact. If you have celiac disease or a severe allergy, please talk to the store before ordering.
Do you have vegan options?
Yes. We offer a vegan crust, Field Roast mozzarella and plant-based sausage, plus vegan salads. As with all our food, these are made in a shared kitchen.
What are the wings at Fresh Brothers?
Fresh Brothers is now home to Wing It On!, an award-winning wing brand. You can add Wing It On! wings and boneless bites, tossed in their championship sauces and dry rubs, to any Fresh Brothers order.
Do you cater?
Yes. We cater everything from team lunches to large parties, with pizza, wings, salads and sides, including gluten-free and vegan options. Start on our catering page or call your local store.
How do I order online?
Use the Order Online button at the top of any page. Ordering, delivery and pickup are handled through our ordering partner, where you pick your location and check out.
Do you deliver?
Most locations offer delivery and pickup. Choose your store when you order online to see what is available near you.
Where are you located?
We have locations across Los Angeles, the Valley, Orange County and San Diego. See them all on our locations page.
Do you offer gift cards?
Yes. Fresh Brothers gift cards are available and make an easy gift for any pizza lover.
Fresh Brothers Rewards
Every $1 spent earns 10 points, excluding sales tax. Here is what your points get you.
- 100ptsFree six-piece Fresh Knots
- 750pts$5 off any order
- 1,750ptsFree 12-piece wings
- 2,500ptsFree medium two-topping pizza
- 3,000ptsFree large two-topping pizza
Rewards questions
What is the Fresh Brothers Rewards program?
Fresh Brothers Rewards is our loyalty program, featuring bankable points.
How does it work?
Every $1 spent earns 10 points, excluding sales tax.
How do I earn rewards?
It is a bankable points program, so you can save your points and redeem for higher-priced options, or redeem as you go for lower-priced items.
Where do I go to activate my rewards?
Sign in to your account online, or download the Fresh Brothers app from the App Store or Google Play.
Why doesn't the cashier see my rewards?
You need to log in to your Fresh Brothers Rewards account, in the app or online, and activate your reward. You then have 30 days to use it.
Where can I redeem my rewards?
At any participating Fresh Brothers location or online. Some locations, such as airports and stadiums, may not participate.
Do I need a card?
No. Rewards work off your 10-digit phone number, or by scanning the barcode in your app in store.
What if I forget the phone number I used?
We can look your account up by name or email address instead.
I forgot to give my rewards information at the register. Can I still get points?
Yes. Submit a missing points claim and we will make the adjustment.
Do points expire?
Points expire after one year. Once you convert points into a reward and activate it, you have 30 days to redeem.
Can I save up my points?
Points accumulate, but once converted into a reward they expire in 30 days.
Can multiple rewards be used in one transaction?
No.
How do I find out how many points I have?
Sign in to your account online, or check in the Fresh Brothers app.
Can rewards be redeemed for cash?
No. Rewards carry no cash value. See the rewards terms for details.
Why do you need my information? Can I opt out?
Occasionally we may send a mailer or email about a deal or event. You can opt out in your account under Edit Preferences.
Can I use rewards for online and mobile ordering?
Yes. Rewards can be redeemed online and in store.
I don't have an account yet. Can I get credit for today's purchase?
Yes. Submit a missing points claim for today's order.
Can I sign my company up for rewards?
The program is designed for individual use.
Do I get points for catering orders?
Yes, catering orders are included in the rewards program.
Still stuck? Contact us orclaim missing points.
Hungry?
Handmade dough, real sauce, 100% real cheese — and your order's just a few taps away. Let's get it started.
